You're good at what you do.
But the other stuff—the online marketing and technology—is not necessarily how you want to spend your time.

Let us help you
Small Local Business Solutions
We have solutions.

This sometimes happens when the AI thinks something sketchy is going on. While frustrating, there are ways to get your listing back up in the public eye and we can facilitate this for you.

You know reviews are important, and increasingly there is a push toward 5 star averages (or close). It’s crucial to handle the negative low-star ratings, and the solution is always case-by-case. We will help you improve the situation. 

Whether you just moved to a new location, or just haven’t done much online before, we can help you anf also teach you how to get more reviews without too much effort. 

Google Ads is, admittedly, extremely complex. We have years of experience managing successful ad campaigns for local brick-and-mortar businesses, and can get you started or manage your ad campaigns on an ongoing basis.

We have a great deal of experience with the Google Suite, Google Voice and many other services. We solve a lot of miscellaneous problems for clients.

We have solutions.

This is probably Priority #1 and we are happy to help. There are different approaches to dealing with negative reviews, and it’s a case-by-case thing, not a one-size-fits-all solution. 

Whether your business has relocated, is new, or just hasn’t been doing much online, you can begin to grow your online presence through positive reviews. We’ll help you do it and show you the most efficient and effective ways. 

This happens a lot on Yelp, and occasionally on Google or other platforms. There are limited options for dealing with this, but we will educate you and help in every way possible. 

We have solutions.

This is a technical problem with a technical solution. Your domain’s DNS records need to be assessed and changed so that the almighty Interweb handles your email properly. Don’t worry, we speak Geek.

This is completely doable. Technical settings behind the scene enable this to happen smoothly. And you can still use your favorite email program such as Gmail, Outlook, etc.

We have extensive experience crafting well-written emails that attain high open rates. We can help you with anything from setting up a simple mailing list to a more elaborate drip-email system.

We have a lot of experience with CRMs (or Customer Relationship Management systems) and can recommend options and help you get up and running. The possibilities are endless here, from the very simple and inexpensive, to more sophisticated sales team options. We can set these things up for you, train you, and also provide email content writing.

We love this area of the work! We can help you get organized and stay organized, and teach you to make the most of the email program and tools you already have… or set you up with something more efficient that makes your life easier. 

We can help make things flow smoothly. Whether it’s getting on board with a Google Business Suite, a shared calendar system, or something else…we have solutions for you. 

Got you covered.

Broken links and security issues turn away potential customers. If a potential customer finds your website but encounters broken links or this type of security message below, they are likely to back away and find another vendor or service. We can fix these things for you.

help with SSL for my website

We have both the technical and design experience to update your website, no matter what platform or hosting service you use. We specialize in writing services, as well as graphics. We also do brand new complete website builds for clients.

Do you need to integrate your Instagram posts into your website? Need the ability to capture online leads? Want video content to properly display on your site for mobile phone screens or computers? We can help you with a wide variety of needs.

We can help you improve your search ranking. It’s partly SEO-enhancing content, and partly about reviews, online listings and behind-the-scenes settings.

If you’re not sure why, but you know your business could be more booming, we will point out which things are worth upgrading. One size never does fit all, so we tailor our assessment to YOUR particular business and situation. 

Got you covered.

Many questions arise in running a small business. Is it worthwhile to have a Facebook page or Instagram account? Should you sign up for Yelp for Business? Do pay-per-click ads draw in more business? We will help you decide how to make efficient use of your limited time and energy.

We have helped clients with a wide variety of challenges with various online sites and tools. For example: LinkedIn, Skype, Yelp, Twitter, YouTube, and many lesser known sites and services particular to their business. If you have a problem, give us a try!

We can help!

Communication is so important in any business. What impression are you making with your website or email content? We can edit your existing writing or create new content to transform and polish your professional image. 

Whether it’s writing a professional bio for you as the business owner, re-writing website content to make it shine, writing email content that makes people open and click, writing social media posts about your products or services, or something else, quality WRITING and EDITING is our strong suit at Grand Valley Solutions.

We have created professional videos for clients, from raw footage to editing with graphics and music. We also have done sound editing of podcasts and other voice recordings. We also create graphics for thumbnails, book covers, etc. Grand Valley Solutions is a one-stop-shopping center for small businesses! 

We speak everyday Geek. Do you have a spreadsheet or small database project? Are you trying to figure out how to do a mail merge for a mail campaign? Are you trying to get your smartphone to play nice with your computer? Whatever the need is, contact us and we’ll let you know if it’s in our wheelhouse. (If it isn’t, we can help you find the help you need.)

In today’s technological world, there are a huge array of frustrations that arrive almost daily. Some of the “small potatoes” projects that we’ve helped clients out with include: stopping LinkedIn’s annoying automated invitations to contacts; merging duplicate social media accounts and online listings; dealing with various log-in website issues; using Skype, Zoom or Google Hangouts; etc. These are just examples, and as you know, technology is constantly changing and presenting new challenges.

Don’t get frustrated. Give us a try!

We’ve helped clients navigate a variety of bureaucratic hurdles. One client was creating her own 501(c)(3) organization and we assisted her with filing the paperwork. We also dabble in bookkeeping and some clients ask us to help out with tax forms. We also have experience in grant writing. You name it and we’ve probably done it.

We have decades of very diverse business experience, combined with engineering skills to assess and adapt to new situations. If there is anything you need help with that you don’t specifically see listed here, please reach out to us. We will honestly tell you whether or not we can give you the results you need.

Grand Valley Solutions

Small Local Business Solutions

Technical Fixes

Professional Writing and Editing

Miscellaneous Problem Solving

Marketing Strategy

May your business grow strong roots and continue to bear fruit!

Grow your small business

If there’s something you need help with that you don’t specifically see here, please inquire. We will honestly tell you whether it is something we can do—and if not, we’ll help connect you to the right resources and people. 

WORK WITH US

OPTION #1: MARKETING ASSESSMENT

For just $75, your comprehensive MARKETING ASSESSMENT includes an overview of your business online presence—what's working vs. what needs improvement. It spells out clear action steps for improvement. You can take these instructions and implement them yourself, or ask us to do the work for you (we'll give you a quote if you are interested at that point).

OPTION #2: PROJECT BID

If you already know what you need help with, we'll provide you with a flat-fee amount for completing the project.

business SOLUTIONS

We'll fix what's broken. And help you grow what's working.

Small Potatoes welcomed

solve technical problems

We can help you with small projects—for example, broken links on a website, a duplicate listing on Google, an issue with social media sites. We are happy to assist you in improving your business and eliminating hassles, regardless of the size or scope of the project.

Ongoing Assistance

marketing help to grow your business

Would you like some marketing help on a regular basis? After the initial improvements and fixes are done, some clients choose to retain us for ongoing monthly promotion, pay-per-click ad management, website updates and more.

Meet your CONSULTANT

Small Business Development

Debbie DeRose, founder of Grand Valley Solutions, believes that small businesses are the backbone of our community and enjoys helping them to grow and flourish.

Over the course of several decades, she has worked with small businesses, individuals, large corporations, governmental agencies, and non-profit organizations—in marketing, accounting, procurement, data analysis, finance, logistics, project management and sales.

Writing and editing are key tools in her toolbox, along with quick learning and troubleshooting. As an engineer, Debbie is quick to identify patterns and inefficiencies, then devise solutions. As a writer and creative, she is also able to adapt the style (or voicing, in terms of writing) to match the client’s needs and personality.

Debbie earned her B.S. degree in Engineering and Business/Marketing from Rutgers University and an M.S. degree in Applied Economics from the University of California. Not that fancy degrees are necessarily impressive! What’s more important is that she uses her skills to help others.